Privacy Policy

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Privacy Policy

Effective Date: 24th October 2024

1. Introduction

Top Stitch Auto Upholstery Ltd ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.topstitchautoupholstery.co.uk] (the "Site"). Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

2. Information We Collect

We collect several types of information from and about users of our Site, including:

• Personal Information: Information that can identify you personally, such as your name, email address, postal address, phone number, and any other information you provide us when you fill out forms on our Site.
• Non-Personal Information: Information that does not identify you personally, including demographic information, browser type, device type, pages visited, and other usage data.
• Cookies and Tracking Technologies: We may use cookies, web beacons, and other tracking technologies to collect information about your activity on our Site. You can manage cookie preferences through your browser settings.

3. How We Use Your Information

We may use the information we collect for various purposes, including:

• To provide, maintain, and improve our Site and services.
• To communicate with you, including sending newsletters, marketing materials, and updates.
• To respond to your inquiries and provide customer support.
• To analyse usage trends and preferences to enhance user experience.
• To protect the security and integrity of our Site.

4. Disclosure of Your Information

We may share your information in the following situations:

• Service Providers: We may share your information with third-party vendors that provide services on our behalf, such as payment processors, data analysis, email delivery, and marketing services.
• Legal Obligations: We may disclose your information if required by law or in response to valid requests by public authorities, including to comply with a legal obligation.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

5. Security of Your Information

We take reasonable measures to protect your information from unauthorised access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

• The right to access your personal information.
• The right to rectify any inaccuracies in your personal information.
• The right to request the deletion of your personal information.
• The right to restrict or object to the processing of your personal information.

To exercise these rights, please contact us using the information provided below.

7. Third-Party Links

Our Site may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices of these third-party sites. We recommend reviewing the privacy policies of any linked sites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with a new effective date. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: daniel@topstitchautoupholstery.co.uk
• Phone: 07747 867719